| Channel | What you achieve | Best for |
|---|---|---|
| SMS | Reach every customer instantly, on any phone | Alerts, OTPs, reminders, broad reach |
| Rich two-way conversations that convert | Support, catalogues, conversational commerce | |
| RCS | Branded, interactive messaging on Android | Rich campaigns, verified-sender branding |
| Reach inboxes with rich, designed content | Newsletters, receipts, onboarding journeys | |
| Telegram | Reach customers on their chat app | Communities, bots, notifications |
| Viber | Rich business messages at scale | Promotions, two-way, regions where Viber is strong |
| Apple Messages | Conversations in the Messages app | iPhone customers, premium support |
| Engage customers where they already are | Brand DMs, social commerce | |
| Messenger | Business chats on Facebook Messenger | Support, lead capture, Facebook audiences |
| Live Chat | Real-time conversations on your website | Website support, sales assistance |
SMS — Reach Every Customer, On Every Phone
Kronix Telecom SMS connects you to your customers on the one channel every phone already has — and lets you convert easily, with campaigns that drive real returns. Notifications, OTPs, two-way, and marketing, delivered through the licensed networks. EN/FR. Get connected.
WhatsApp Business — Conversations That Convert
Kronix Telecom connects you to your customers on WhatsApp — the app they already open every day — and lets you convert easily, with conversations that drive real returns. Notifications, two-way support, and verified business messaging. EN/FR. Get connected.
RCS Messaging — Rich, Branded, Interactive
Kronix Telecom connects you to your customers with RCS — branded, rich, interactive messaging in the native inbox — and lets you convert easily, with campaigns that drive real returns. Verified sender, images, carousels, and tappable actions. EN/FR. Get connected.
Email — Reach Inboxes That Convert
Kronix Telecom Email connects you to your customers in the inbox — and lets you convert easily, with adverts and campaigns that drive real returns. Transactional, marketing, and bulk email, delivered reliably and integrated with your systems. EN/FR. Get connected.
Telegram — Reach Customers on Their Chat App
Kronix Telecom connects you to your customers on Telegram — reach them on the chat app they already use, and let them convert easily, with campaigns and adverts that drive real returns. Rich messages, bots, two-way, and automation. EN/FR. Get connected.
Viber Business Messages — Rich Chat at Scale
Kronix Telecom connects you to your customers on Viber — rich, branded chat at scale, and lets you convert easily, with campaigns and adverts that drive real returns. Images, buttons, two-way, and verified sender. EN/FR. Get connected.
Apple Messages for Business — Conversations in the Messages App
Kronix Telecom helps you enable Apple Messages for Business — so you connect to your customers right inside the Messages app, and let them convert easily, with conversations that drive real returns. Enablement and integration under Ghana's NCA framework. EN/FR. Get connected.
Instagram Messaging — Reach Customers Where They Engage
Kronix Telecom helps you enable Instagram business messaging — so you connect to your customers where they already engage, and let them convert easily, with conversations that drive real returns. Enablement and integration under Ghana's NCA framework. EN/FR. Get connected.
Messenger — Business Conversations on Facebook Messenger
Kronix Telecom helps you enable Messenger business messaging — so you connect to your customers on Facebook Messenger, and let them convert easily, with conversations that drive real returns. Enablement and integration under Ghana's NCA framework. EN/FR. Get connected.
Live Chat — Real-Time Conversations on Your Website
Kronix Telecom Live Chat connects you to your customers the moment they land on your website — and lets you convert easily, with real-time conversations that drive real returns. Answer questions, capture leads, and close in the moment. EN/FR. Get connected.
Not sure which channels fit your customers? Talk to Our Team — we will map the right mix to your goals.